Reservations Policy

Upon confirmation a deposit in the amount of two nights stay is kindly requested as a guarantee of your reservation. Credit cards accepted: VISA, AMEX, MasterCard. In the event of cancellation up to seven days prior to your arrival, the deposit amount will be credited back to your account. For cancellations less than 7 days before the date of arrival, or in case of non show, 2 nights will be charged.

Guest Privacy

At Knossos Beach Bungalows & Suites we are dedicated to protecting your privacy and safeguarding your personally identifiable information. We will not disclose your personal information to third parties unless you have authorized us to do so.

Information of Data Security

Knossos Beach Bungalows & Suites for the on-line bookings cooperates with TravelClick and assures the use of a Secure Encrypted SSL channel to collect your credit card data. Credit card numbers collected are stored in a secure encrypted format on the Server using the GPG cryptography method.

Hotel Information

As part of our commitment to keep you informed, we may mail, e-mail or telephone to notify you of new services, or upcoming Knossos Beach Bungalows & Suites special offers, and other relevant information that may be of interest to you. We always offer you the option to decline any or all of these communications by contacting us at

Luxury Club Membership

  • Register by April 1st and receive a Knossos Beach gift upon arrival
  • Special discounts when booking:
    • More than one week
    • More than one room
  • Special offers at buys made in Knossos Beach and selected partners throughout the year
  • Newsletter sent all year around with Luxury Club’s news and updates

Luxury Club Benefits

Prior to Arrival

We are just an e-mail away…

  • Dedicated e-mail address for Luxury Club members
  • Send us your preferred vacation dates and let us take care of:
    • Flight quotation from our flight department
    • Most suitable bungalow type for you
    • Tailor-made vacation package to relax or explore Crete

Arrival & Departure

  • Arrival transfer arranged to assure a smooth welcome
  • Express Check-in from your Personal Attendant
  • Express Check-out in the privacy of your bungalow or suite
  • Late Check-out (subject to availability)
  • Room Upgrade at discounted rates (subject to availability)

While Vacationing…

In-room benefits

  • Personal Attendant who will cater for you throughout your stay
  • Welcome basket of Greek Delicacies and Greek Sparkling Wine
  • Fruits and Bottle of Water replenished throughout your stay
  • Twice daily maid service with daily surprise amenity
  • Bathroom amenities, towels and slippers

In-hotel benefits

  • All meals served in the Suites’ restaurant Amalthia
  • Private beach for Luxury Club members with
    • Dedicated sun-lounges and umbrella (bungalow guests)
    • Dedicated day-bed throughout your stay (suite guests)
    • Service at the touch of a button
  • Happy Hour daily at The Beach Bar
  • Invitation Management Cocktail
  • Priority Reservation at Swell a la carte restaurant